Please perform a hard reset on the printer from this link.If it copies correctly then install the printer as a USB printer first by following these steps to remove the printer and install it again at the root level: This is to check if the printer has a hardware issue. Make 2 copies of a document directly from the printer without any communication from the computer.
There might be more to it than meets the eye.ĭoes it make photocopies directly without any communication from the computer? I see that there have been several interactions with a very reputed forum expert.